Terms of Service

mtms.ae helps you understand, compare, and move toward external merchant options for translator pens. We are an affiliate intermediary, not a merchant or seller. These terms outline the rules for using our site and the boundaries of our role.

Our Role and Your Responsibility

We do not process orders, handle payments, manage shipping, or handle returns or warranties. When you submit a request through our support email, we can receive it and forward relevant non-sensitive details to the appropriate merchant or supplier. Merchants are responsible for product availability, pricing, payment, delivery, returns, refunds, replacements, warranty decisions, and order status updates. You are responsible for providing accurate information and for complying with the merchant’s terms when you visit their site.

User Conduct

You agree to use mtms.ae for lawful purposes only. Do not misuse the site by submitting false information, attempting to access restricted areas, or interfering with its operation. We may suspend access if we suspect misuse.

Contact and Support

For assistance with return questions, delivery questions, or order status, you can contact us at contact@mtms.ae. We can receive your request and forward it to the relevant merchant or supplier when you provide enough non-sensitive order context. We cannot guarantee merchant response times or outcomes. Do not send sensitive payment information such as card numbers, passwords, or one‑time codes.

Disclaimer

mtms.ae is an affiliate decision‑support website and intermediary. We are not a merchant, seller, marketplace, payment processor, logistics provider, or warranty provider. Product details, prices, availability, delivery options, return terms, and warranty coverage depend on the merchant or supplier and may change on the external partner site. For support requests, contact contact@mtms.ae; we can receive the request and forward relevant non‑sensitive details to the merchant or supplier when appropriate.